The service was acquired by Facebook in 2014 for $19 billion. Other problem locations include Japan, the Philippines, Peru and major cities in Australia. WhatsApp’s is used by more than 1.2 billion people around the world and is a key tool for communications and commerce in many countries. Regions affected include the New York area, parts of California and the Seattle region, according to Downdetector. Many users switched to rival system Telegram, which has picked up millions of customers in Brazil after two previous WhatsApp outages resulting from court orders. In Brazil, where the professional class relies heavily on the messaging service, WhatsApp was down for about two and a half hours. It affected people who use the service on Apple Inc’s iOS operating system, Alphabet Inc’s Android and Microsoft Corp’s Windows mobile OS. WhatsApp was down in parts of India, Canada, the United States and Brazil, according to Reuters journalists. We have now fixed the issue and apologize for the inconvenience,” WhatsApp said in an email late Wednesday afternoon. “Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours. Facebook announced late on Monday that the root cause of this outage was a faulty configuration change and that there is no evidence. (Reuters) - WhatsApp, a popular messaging service owned by Facebook Inc, suffered a widespread global outage on Wednesday that lasted for several hours before being resolved, the company said. We’re working to get things back to normal and will send an update here as soon as possible,” it said.An illustration photo shows the Whatsapp application logo on a mobile phone in Rio de Janeiro, Brazil, May 2, 2016. “We’re aware that some people are experiencing issues with WhatsApp at the moment. “Bear with us, we’re on it!”Īnd WhatsApp also updated users through its official Twitter account. “Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them,” it wrote on its communications page. The same statement was posted shortly after on the official Facebook Twitter page. “We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.” “We’re aware that some people are having trouble accessing our apps and products,” spokesperson Andy Stone said on Twitter. It showed 43% of the problems were associated with the app and 28% were related to sending messages.Ī company spokesperson said that it apologised for the problem but gave no indication of why the outage began or how long it might take to fix. As they are all owned by Facebook and share the same infrastructure, this also means that apps like Facebook Messenger and Facebook Workplace are also down.ĭownDetector, which collects status reports on the services, showed 73,804 problems with WhatsApp had been recorded in a spike at 4:53pm. WhatsApp, Instagram and Facebook are all suffering a major global outage, completely bombing shortly before 5pm.
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